Shipping policy

Express Shipping

All orders are shipped via Express Delivery to ensure you receive your package as quickly as possible. Shipping times are approximate and may vary slightly due to carrier delays, holidays, or customs processing.

Processing Time

All orders are processed within 1–3 business days.
Once your order ships, you will receive an email with your tracking number.

Shipping Time

Estimated delivery time is 5–7 business days, depending on your location.
Delays may occur due to carrier issues or customs, especially during peak seasons.

Tracking

You will receive a tracking code via email once your order has shipped.
You can track your package anytime on our Track Your Order page.

Address Accuracy

Please ensure your shipping address is entered correctly at checkout.
We are not responsible for failed deliveries caused by incorrect or incomplete address information.

Delivery Issues

If your order is delayed, please allow up to 5 additional business days before requesting a replacement.
If the package is lost, stolen, or experiences a delivery issue, our team will assist you with a solution.

Money-Back Guarantee

Our 30-day money-back guarantee begins on the day your order is delivered, not the purchase date.

Need Help?

For assistance with your order, tracking, or delivery, contact us at:
📩 hello@redlightbuddy.com